This video explains the different benefits for society arising from the use of digital technologies for public service delivery.
Digital technologies help businesses become more productive, people find jobs and greater opportunities, and governments deliver better public services to all. Through e-governance, technology helps in building trust between governments and citizens, an essential factor in good governance by using internet-based strategies to involve citizens in the policy process, illustrating government transparency and accountability. All this yields immense benefits including aspects such as creating access to weather predictions, seed information and market prices for farmers; women who have difficulties working outside the home can work on the internet from home; education materials are available to anyone with an internet connection, and even those living in very remote areas can have access to government services. In the long run, digital dividends result in new efficiencies, growth, new jobs and service delivery for all.
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Podcast: A deeper dive into digital skills and connectivity of EU countries
There are many ways to measure the progress and impact of digital transformation in societies. In this podcast episode, Hannes Astok and Linnar Viik make a deeper dive into DESI – the Digital Economy and Society Index. They look behind the numbers and explain where EU’s national governments have succeeded and where they have failed. In particular, they focus on digital skills and connectivity in EU countries. Moreover, Linnar Viik explains what the European digital paradox is.
