Digital Transformation Center Kigali: Lessons Learned Report

With the extension of the project, the need arose to reflect on the past years and to clarify which activities went well and which did not go well. Therefore, the DSSD team organized several lessons learned sessions on various key topics in order to shed more light on them. In total, five sessions were held on general topics such as HR or gender as well as specific topics such as events, strategies, capacity-building and solution development. Subsequently, various actions were taken from the discussions and strategies were developed to prevent errors in the future and to have a better planning foundation for the second project phase.

The key results are presented and explained on the attached document. The aim of this lessons learned report is to inform partners about various activities and strategies. At the same time, DSSD would like to provide recommendations for other Digital Transformation Centers that will be established on the African continent in the near future.